Umwelt.AI
    Retail Industry

    People Leaders of Tomorrow: Retail Edition

    Join Umwelt.AI's exclusive Employee Engagement Survey tailored for the retail industry. Boost engagement and retention with AI-powered actionable insights.

    Comprehensive Engagement Survey and Analytics
    Industry Benchmarking and Report
    Recognition and Certificate

    Why is the Retail Industry Important?

    The Heartbeat of the Economy

    The retail industry isn't just about transactions; it's about connections. Employing millions globally, retail serves as a critical touchpoint for customers and communities alike. It's an industry driven by people, with employees forming the backbone of every successful brand.

    20%+

    of Global Employment

    $B+

    Annual GDP Contribution

    80%

    Loyalty from Employee Interactions

    Retail accounts for over 20% of global employment and 80% of customers say employee interactions shape their brand loyalty

    Employee Challenges in Retail

    Navigating the Human Element

    High Turnover Rates

    The retail industry experiences one of the highest attrition rates, impacting productivity and profitability.

    Lack of Engagement

    Disengaged employees lead to lower customer satisfaction and reduced sales.

    Limited Growth Opportunities

    Many retail workers feel stagnant in their roles, affecting morale.

    How Employees Play a Vital Role

    The Heart and Soul of Retail Success

    In retail, employees aren't just staff—they are the brand's ambassadors. Every interaction they have with a customer is a defining moment that can build or break trust.

    Customer Experience Catalysts

    80% of customers say positive employee interactions are their top reason for returning.

    Drivers of Innovation

    Engaged employees bring fresh ideas, optimizing processes and services.

    Brand Advocates

    Happy employees lead to happy customers, boosting both reputation and revenue.

    How Umwelt.AI Transforms Retail Employee Experience

    Intelligent, Personalized, and Humanized

    AI-Powered Sentiment Analysis

    Analyze employee sentiments with our inhouse NLP engine SentSense

    • Analyze emotions in text feedback
    • Identify improvement areas
    • Unearth hidden concerns

    Visual HeatMaps

    Gain real-time visibility into store performance

    • Track by location & role
    • Spot high/low performers
    • AI-powered recommendations

    Real-Time Insights

    Immediate employee feedback and actionable strategies

    • Retail-tailored surveys
    • Web & mobile listening
    • Instant AI strategies

    Industry Benchmarking

    Compare your workplace culture to the best

    • Access benchmark data
    • Get recognized as a leader
    • Comprehensive culture reports

    Ready to be Recognized as a People Leader of Tomorrow?

    Employees are the bridge between a brand and its customers. By empowering them, businesses can unlock immense potential.

    Book Your Slot Now

    *Early Bird discount of 25% for first 50 Enterprises